The Role of Transportation in Logistics and Supply Chain Management

inverse Logistics Management Paper for the 2012 SAM Conference Reverse Logistics Management: beyond 3.4 defects per billion Robert Gordon, DM 2644 SW great hundred Terrace Miramar, FL 33025 Phone: (305) 332-1508 Email: timecat13@earthlink.net Affiliation: Ameri outhouse normal University 1 Reverse Logistics Management 2 ABSTRACT The accusatory of the paper is to discuss and move over reverse logistics high hat practices and double loop encyclopedism in society to better reverse logistics processes. Best practices and double loop learning (which is ofttimes already in use in a judgment improvement process) offer an effective manner to focus a reverse logistics department in redact to achieve a competitive advantage. Further more, organizations that are non sextuplet Sigma obedient dismiss still apply this learning in order to become more competitive in order to be more self-made long term. The paper depart dissolve with a practical lean and application of best practices that can be implemented in a four flavor process for any organization. INTRODUCTION Returns are a fact of any business and even the grail of quality, half dozen Sigma, entrust have 3.4 defects per million (Slack, et al, 2010, p.553).

Most organizations are nether the impression that if they improve product quality to the level of half-dozen Sigma, that returns will always decrease and customer satisfaction will always improve. Many organizations also falsely believe that prescribed the quality of the product is the only means to control the tread of returns. The wo rking assumption is that when an organizatio! n is operating consistently at Six Sigma, the organization would like to believe that they should expect close to 3-4 returns per million units sold. Yet, most organizations accept that a very gnomish deal of distributed goods will be returned for some other reason. In legion(predicate) cases, the reason for the return is unclear and many organizations simply military posture out the returns as long as the returns are not quality related or...If you want to get a sufficient essay, order it on our website: BestEssayCheap.com

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